Celeste Headlee: 10 ways to have a better conversation

#1 Dont`t multitask.
#2 Don`t pontificate.
#3 Use open endend questions.
#4 Go with the flow.
#5 If you don`t know – say that you don`t know.
#6 Don`t equate.
#7 Try not to repeate yourself.
#8 Stay out of the details.
#9 Listen.
#10 Be brief.
And always: Be prepared to be amazed.